Serf Rides is a premier cab hailing service in Kenya, offering reliable, safe, and affordable transportation solutions. We provide a seamless booking experience through our user-friendly app, ensuring timely and comfortable rides for all our customers.
Booking a ride with Serf Rides is simple and convenient. Download our app from the App Store or Google Play, create an account, and follow these easy steps:
We offer a diverse fleet of vehicles to suit your needs, including:
Absolutely. Your safety is our top priority. All our drivers undergo thorough background checks and regular training. Our vehicles are meticulously maintained and equipped with the latest safety features. Additionally, our app allows you to share your trip details with trusted contacts and provides 24/7 customer support.
Our fares are calculated based on the distance traveled and the type of vehicle chosen. We offer competitive rates with transparent pricing, so you'll always know the cost of your trip upfront. There are no hidden charges, and you can view your fare estimate before confirming your ride.
Yes, you can schedule rides in advance through the Serf Rides app. Simply select the “Schedule a Ride” option, choose your desired pickup time and date, and we'll ensure a driver is ready for you at the specified time.
We offer multiple payment options for your convenience, including:
If you've left something behind, don't worry. Contact our customer support team via the app or call our helpline as soon as possible. Provide details of your trip and the lost item, and we'll assist in retrieving it for you.
Your feedback is invaluable to us. After your ride, you can rate your driver and provide comments through the app. For any issues, our customer support team is available 24/7 to address your concerns. We strive to continuously improve our service based on your feedback.
Yes, we regularly offer promotions and discounts to our users. Stay updated by following us on social media, subscribing to our newsletter, or checking the promotions section in the app.
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We are always looking for dedicated drivers to join our team. Visit our website or the "Become a Driver" section in the app to apply. Complete the registration process, undergo our screening and training, and start earning with Serf Rides.
